When adding or updating listings on eBay you may occasionally encounter listing errors or warnings back from eBay:

category doesn't accept variations

The table below lists the most common errors/alarm messages from eBay, and what you lot can practice to resolve them, to ensure whatsoever affected product(s) are listed successfully on eBay.

ERROR Message

SUGGESTED SOLUTION 

category doesn't accept variations
 The reason for getting this validation error is because the eBay category that the products it is mapped to does not allow products with variations to be listed within it.

To resolve this, y'all will need to remap the product to a category that does support variations.

  • From the product page in eBayLINK, click the Edit push, in the Categories section, click "Add new mapping"
  • Find another suitable category which has the following symbol:
  • Click save mapping, which will bring y'all back to the Production page,
  • Finally, click update to commit the changes and get to the dashboard and click the "update market place" button.

Cheque back once that has been completed to ensure the product is listed / updated.

For a list of eBay categories that allow variations, see this eBay article, Which categories can have listings with variations?

 
Buyers love large photos that conspicuously evidence the detail, so delight upload high-resolution photos that are at least 500 pixels on the longest side

 Substantially the prototype or images supplied do not run into eBay's requirements, which are

We've got a few simple rules and recommendations for using pictures on eBay: (full article)

Rules
All listings* on eBay.com.au and nigh other eBay sites must come across these requirements

  • Every list must accept at least ane photograph.

  • Photos need to be at least 500 pixels on the longest side.

  • You tin't use a catalogue or stock photograph if you're listing an item every bit 'used'.
Recommendations
To brand sure buyers become a practiced await at the item they're thinking about purchasing

  • Optimise for mobile – make your pictures 1600 pixels on the longest side.

  • Keep your images clean – no text, borders or uncluttered backgrounds.

  • Utilize watermarks sparingly – make certain they don't distract a buyer'southward eye from your product.

Other best practice tips:

  • We recommend uploading photos as a .jpg file, simply you tin upload photos in any of these file formats:

    • JPEG (.jpg file extension)

    • PNG (.png file extension)

    • TIFF (.tif file extension)

    • BMP (.bmp file extension)

    • GIF (.gif file extension)

  • If your photo is in JPEG format, information technology should have a quality of 90 or college on the 0-99 JPEG quality scale. We'll then optimise it for display in your listing.

  • Before you lot starting time uploading, rename your photo files with names that will help y'all call up what they are, and put them in a folder on your calculator where yous can notice them quickly and hands in example you need them again.


Visit the Seller Eye to learn more about using great pictures and photo quality recommendations.

For more data on other requirements for sellers and tips on how to come across – and exceed – buyers' expectations, read Selling practices.

 
Variation Specifics provided does not match with the variation specifics of the variations on the item.

 There are 2 possible reasons for getting this fault on a production:
  1. An originally unmarried variant production is now being sent as a multi-variant production - eBay will not allow this so the product needs to be completely ended, deleted and re-listed.
  2. The variation data for the product from the eCommerce store is not good peculiarly skillful east.yard. different aspect names in different variants.

So, it would have originally listed fine merely now is not getting updated due to failing the validation rules.		 
Variations Specifics and Item Specifics entered for a Multi-SKU item should be different
eBay will show the higher up error message/s on your products in Omnivore if you try to add an item specific which has the same name as the product variation name. Size and Color are mutual examples but this tin be other names every bit well. Please see this article on the steps needed to gear up this trouble
 
A product cannot be moved from a Variation-enabled Category to a Variation-disabled Category
 This error means that a production was previously listed with variations, thus is in a Variation-enabled Category on eBay and has been moved to a category that doesn't support variations.

For any products with this error nosotros need to delete/purge the detail from eBay, delete the category mapping for them to re-listing.

You will need to submit a support request to take this done.

 
UPC should only comprise digits
 If your products show an eBay validation error like this:

"ebay validation error: UPC should only incorporate digits" and it is followed past scientific notation.

It means that an update has gone wrong somewhere, most likely while updating Product Identifiers in your store via copy/paste from Microsoft Excel which changed number field for this Production identifier e.g. UPC to this "9.111E+12".

This eBay validation mistake can also occur if your UPC contains non numeric characters, due east.g. 14500-459-1111, these should exist removed.

You can also go this error with UPC'southward containing letters, eg when the SKU or the MPN has been placed in the UPC field, again either remove UPC or update information technology with the correct 1.

More than information nearly UPC can be establish here: https://en.wikipedia.org/wiki/Universal_Product_Code

Please check this information on your store and correct it, one time done, go to the dashboard and click "Sync at present" to refresh the data.

For more data about Excel issue see this article. http://superuser.com/questions/413226/why-does-excel-care for-long-numeric-strings-as-scientific-notation-even-after-chan


You can check GTIN existence here
https://gepir.gs1.org/index.php/search-past-gtin

Listings having an eBay validation fault volition non exist updated or listed on eBay until the error is resolved. 

Your PayPal e-mail accost was not found
 This fault means that the PayPal address provided cannot exist constitute / verified past eBay / PayPal.

At the time of creating a list, eBay confirms that the Paypal account supplied in the payment business policy is:

  • Verified premium business relationship OR
  • Verified business concern account

Please ensure that the correct address has been entered into Settings>eBay Australia>Full general and under the heading Your Details in the PayPal User ID field.


It could be as uncomplicated as a kid business relationship has been linked, which isn't allowed to write transactions against the parent.

In short, if the email address is typographically the same between our organisation and the payment business concern policy; then the retailer will need to ostend with PayPal equally to why it may not be coming up

No listings can exist made on eBay until this is resolved. 


You lot must have a valid PayPal Account in proficient standing to require firsthand payment.
This fault means that the PayPal address provided cannot exist verified equally being in good standing past eBay / PayPal.

At the time of creating a list, eBay confirms that the Paypal business relationship supplied in the payment concern policy is:

  • Verified premium account OR
  • Verified business business relationship

Delight ensure that the correct address has been entered into Settings>eBay Australia>General and under the heading Your Details in the PayPal User ID field.

Information technology could be as simple as a child account has been linked, which isn't allowed to write transactions against the parent. It may exist the PayPal account is not a business account.

In short the retailer volition demand to confirm with PayPal as to why it is not in good continuing.


No listings can be made on eBay until this is resolved. 

The tags                                      Size                                    is/are disabled as Variant
The tags                                      Ring Size                                    is/are disabled as Variant
The tags                                      Style                                    is/are disabled as Variant
The tags                                      Quantity                                    is/are disabled every bit Variant
The tags                                      Type                                    is/are disabled as Variant
 The mistake occurs because eBay restricts the use of sure words/values, as the proper name for a variant attribute nether a particular category.

For example, on eBay AU under the category "Baby » Nursery Bedding » Sleeping Bags & Sleepsacks", you lot are non allowed to use a value of "Size" equally a variant attribute name. This is because eBay has reserved "Size" as an Item Specific for that category.

The fastest way to resolve the issue is to rename attribute for the variant (due east.g. utilise "Product Size" instead of "Size").

 
variants do not take unique attributes
 This error occurs when some of the variations y'all are trying to list in a multi-variation listing, have  the same variation value. (e.g. you have more than i variant with size = nine)

Check that the variation values are all unique for your product variants.

 
The particular can't be listed or modified. The title and/or clarification may contain improper words, or the list or seller may be in violation of eBay policy.
 Your listing may contain titles and/or a clarification which contain illegal words, or your eBay account may not be up to standard to continue listing.

Check your championship/description for prohibited words. Run into eBay'south offensive policy.

Some eBay sites will also block titles/descriptions containing Brand/Copyright names or conflicting data. Eg. mentioning Apple in a description of a Androidproduct (This policy tin can vary between eBay sites).

Endeavour deleting your clarification and adding limited information to exam this consequence. You should also contact eBay directly to ensure your account is not limited or restricted in any manner.

 
Missing proper noun in the variation specifics or variation specifics set up.; zeroed out
 The cause for this error could be one of the following:
  • When ane or more of the product variations is missing the appropriate information. For instance if one or more of the product variations is missing the colour or size information. Check all variants of the product to ensure they all have the required variation information.
  • If you have modified the value of the variation label used by the product. For case, if the variation label was initially called "Color", simply you have since changed it to exist "Colour". The only style is to resolve this fault is to end the eBay listing, and then list the production as a new eBay listing.
  • You have added or deleted production variations
 
The UPC field is missing. Please add UPC to the list and try again.

or

 For some products, eBay requires that a UPC number be provided when listing a product.

A UPC (Universal Product Lawmaking) is a barcode symbology that is widely used in the United States, Canada, United kingdom of great britain and northern ireland, Australia, New Zealand, in Europe and other countries for tracking trade items in stores. Information technology consists of 12 numeric digits, that are uniquely assigned to each trade item.

To add together UPC's to your listings, please add together it to your eCommerce platform. Our system will sync and import the details and add it to your eBay listings.

If y'all do not have UPC values for your product(s) please leave the UPC field empty in your eCommerce platform.

You lot can check GTIN beingness hither
https://gepir.gs1.org/index.php/search-by-gtin

 
You're not allowed to revise ended listings.
 An eBay listing for this product previously existed simply has since been concluded on eBay for some reason.
To resolve, yous need to first end the listing in our organization, so upload to eBay as a new listing.		 
Information technology looks like you've reached the amount you can list. You can list upward to <$xxxxx> in total sales this month. Request to listing more than: https://scgi.ebay.com/ws/eBayISAPI.dll?UpgradeLimits&appId=0&refId=19
 Please see the following eBay folio for farther information on selling limits and how to asking an increment from eBay:  http://pages.ebay.com.au/help/sell/sellinglimits.html
 
Because you've specified Local Pickup Only for this item, you lot can't require firsthand payment.
 This mistake tin occur when one or more of the default eBay Business organization Policies are missing.

Our organization expects/creates the following eBay Business Policies, named exactly as per below:

  • Postage Policy = "basic"
  • Payment Policy = "PayPal"
  • Returns Policy = "ReturnPolicy"

e.thou.

Annotation: the eBay Business Policies must be named exactly as above, as it is instance sensitive.

To bank check this, log into your eBay account and go to:

  • My eBay
  • Hover over the "Account" tab and select "Business Policies".

If whatever are missing, please create and name them as per the to a higher place.

 
The email address yous entered isn't linked to a PayPal account. If you lot don't take a PayPal account, y'all'll need to ready one up with this email address so that buyers tin can pay yous.
 Please cheque the following:
  1. Make sure your PayPal accost is entered and spelled correctly in your eBay Payment Business Policy.
    e.g.
  2. Make certain your PayPal accost is entered and spelled correctly in your automatic payment method.
  3. Confirm your email address with Paypal.
  4. Make sure your PayPal address is right in our system: become to Settings>eBay Commonwealth of australia>General and nether the heading Your Details in the PayPal User ID field.
If you receive an error relating to PayPal then it is an result with your PayPal account.		 
                  Before you tin can list this item we need some additional information to create a seller's account.
This eBay mistake tin occur when your eBay account is missing an automated payment method for eBay fees.

It can also be returned past eBay, if you have an expired credit card designated every bit your automatic payment method on eBay.

To add/modify an automatic payment method on your eBay seller account:

  1. Login to your eBay seller account.
  2. Go to "My eBay --> Business relationship --> Seller Account".
  3. Click the "Automated Payment Method" link to add together/modify the automatic payment method for your eBay account.
    e.g.

Further information on eBay automatic payment methods tin can be found hither.

 
The item specific                  For sale by                  is missing. Add For sale by to this listing, enter a valid value, and ...
 This eBay error can occur when you take mapped your product to an eBay category that has mandatory Particular Specifics.

For example, if you lot had mapped a product to the eBay AU category "Cars, Bikes, Boats > Motorcycles > Trail Bikes", then eBay requires that you have set the Particular Specific named "For sale by".

e.one thousand.

Note: the ruby-red asterix (*) next to the detail specific "For sale by" which indicates it's a required field.

Typically information technology may exist that you product has been incorrectly mapped to the incorrect eBay category.

The fastest way to resolve the issue is to re-map your product to the correct, or a more relevant eBay category.

 
Only single quantity items tin can be listed in the category selected.
 On eBay, certain categories only allow sellers to list items in single quantities.

For instance the eBay category "Cars, Bikes, Boats > Motorcycles > Trail Bikes" has this restriction.

To resolve the outcome, either limit the eBay quantity of the item to "1", or alternatively you can endeavor mapping the production to a more than relevant eBay category.

 
Seller is not eligible to list a discounted item.
 This eBay alarm means that your eBay business relationship is not currently enabled for strike-through pricing on your listings. By default this feature isn't enabled on a seller business relationship. eBay merely enables this feature for sellers it has vetted/qualified.

This warning doesn't foreclose your products from listing on eBay, but products with a sale or strike-through price, will non be brandish as "on sale" by eBay on your listings.

e.yard. the post-obit pricing fields "Yous save" and "Now" will not exist displayed on your eBay listings, even if the item is on sale.

You must get approved by eBay to participate in eBay's Strike-Through Pricing Program. Strike Through Pricing (STP) is normally reserved for managed accounts only so to request that it be enabled, delight contact your eBay account manager.
Marketplace Product Variant SKUs are not unique
 There are ii possible reasons for getting this error on a production:
  1. An originally single variant production is now being sent as a multi-variant product - eBay will not allow this so the product needs to exist completely ended, deleted and re-listed.
    To resolve, end each of the listings in eBay.
    Go to each product page in eBaylink that has the error and deleted the product.
    Go to the Dashboard and start a fresh import from your eCommerce shop.
  2. The variation information for the product from the eCommerce store is not good particularly skilful e.thou. dissimilar attribute names in different variants.

So, it would have originally listed fine only at present is not getting updated due to failing the validation rules.
validation mistake = VariationSpecificsSet container (Detail.Variations.VariationSpecificsSet) is required to list a Multi-SKU item.
 This error is similar to two validation errors mentioned above.  It happens when products in your Ecommerce shop were single variant but them become mulit-variant or vice versa.

There are 2 possible reasons for getting this error on a product:

  1. An originally single variant production is at present being sent as a multi-variant production - eBay will not allow this and so the product needs to be completely concluded, deleted and re-listed.
  2. The variation data for the production from the eCommerce store is not skilful specially good e.1000. different attribute names in dissimilar variants.

And so, information technology would have originally listed fine but now is not getting updated due to failing the validation rules.
AND
If you have products that take this error then it is likely that your product has been prepare up in your eCommerce store as a product with variations/options (eBay call this Multi-SKU) and so eBay is expecting a variation but you don't accept them.

Check in your eCommerce store for the products to see if there are variations and remove them if they are not required.

For example, oft in Shopify the variation is called 'Title'. To resolve this, in your Shopify Store, Become into the product section of ane of the products and under 'variants' remove any variations if these products don't come with variations.

Yous should also double-check in the production page in our system, under Variations.

If there is just one variation, then Variation Proper name should be empty, ie no options are defined. If you practice have options, then at to the lowest degree two distinct values should be provided.

Once y'all have made changes in your eCommerce shop go to the dashboard in our system and trigger a refresh by clicking 'Sync Now' from the dashboard so that the updates are sent up to eBay.

Input data for tag <Item.PictureDetails.PictureURL[1]> is invalid or missing. Please cheque API documentation.		 This is unremarkably caused by a space in the image URL, which causes eBay to reject information technology, ie https://allthatdigi.com.au/wp-content/uploads/2018/09/testimage- -Moon.jpg
Resolution: remove the space in the image name and run a full sycn to update the product and marketplace.

The underscore character is also not a valid graphic symbol
piicture name should simply  contain the ASCII messages 'a' through 'z' (in a case-insensitive manner), the digits '0' through 'nine', and the hyphen ('-')"
At least one valid postage service must be specified.
 This is usually caused past a missing business policy within eBay.

Navigate to Omnivore ->settings-> eBay Australia->Shipping
Check for errors like this
and ensure you lot have a matching eBay Business Policy for the shipping method in Omnivore every bit per
http://www.bizpolicy.ebay.com.au/businesspolicy/manage
eBay security policy but allows HTTPS resources in listings
This is ordinarily caused past providing an http URL for your logo

To resolve alter the URL to https: as per
Tin can I Change The Logo In My Product List Page?
Currency is unchangeable when revising or relisting an item. This error tin occur if the product is a duplicate listing.  If yous see this fault on a product cheque and be certain that  yous do not take a manual listing on eBay that is actually a indistinguishable products.

Information technology is all-time to search using the SKU or the product title.

If you did have manual listings on eBay when you started using Omnivore and you lot did not link them all then you may have duplicates.

The only way to prepare this mistake is to correctly end your duplicate listings on eBay.

A full list of eBay errors tin can likewise be establish here:

http://developer.ebay.com/devzone/xml/docs/reference/ebay/errors/errormessages.htm